Privacy Policy

Introduction:

Treewalker (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal and business information. As a leader in digital transformation solutions, including SaaS, cloud infrastructure, and tracking systems, we adhere to stringent privacy practices to safeguard your data. This Privacy Policy explains how we collect, use, protect, and share your information.

1. Information We Collect:

Personal Information: When you interact with us, we may collect personal information such as your name, email address, phone number, and any other details you provide.

Business Information: We collect data related to your business operations, including transaction records, system usage details, and service preferences.

Technical Data: We gather technical information about your interactions with our services, such as IP addresses, browser types, device identifiers, and usage patterns.

2. How We Use Your Information:

Service Delivery: We use your data to provide, maintain, and improve our services, ensuring a seamless experience with our software and tracking systems.

Customer Support: Your information helps us assist you effectively, address issues, and respond to inquiries.

Enhancement: We analyze data to enhance the performance, functionality, and overall quality of our services.

Legal Compliance: We may use your data to comply with legal obligations, resolve disputes, and enforce our policies.

3. Data Protection Measures:

We implement comprehensive security measures to protect your data:

Technical Safeguards: We use advanced encryption, secure servers, and robust firewalls to prevent unauthorized access.

Organizational Controls: Our staff undergoes rigorous training, and we enforce strict access controls to ensure that only authorized personnel handle your data.

Regular Reviews: We conduct frequent audits and assessments to maintain the effectiveness of our security practices.

4. Data Sharing and Disclosure:

Third-Party Service Providers: We may share data with trusted service providers who support our operations, subject to strict confidentiality agreements.

Legal Obligations: We may disclose your data if required by law or to protect our rights, property, or safety, or those of our clients and others.

Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

5. Data Retention:

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, we securely delete or anonymize your data.

6. Your Rights:

Access: You have the right to request access to the personal data we hold about you.

Correction: You may request corrections to any inaccurate or incomplete data.

Deletion: You can request the deletion of your data, subject to any legal or contractual obligations we may have.

To exercise these rights, please contact us.

7. Policy Updates:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website. Continued use of our services after such updates constitutes acceptance of the revised policy.